Shipping costs and free shipping

We ship with DHL. The following shipping rates apply:

• Germany: 7,50 €. Free shipping is available for orders of 75,00 € or more.
• European shipping zone (countries listed below): 16,50 €. Free shipping is available for orders of 150,00 € or more.
• Switzerland: 25,00 €. Free shipping is available for orders of 150,00 € or more.
• Other available delivery countries outside the zones above, excluding the USA: 65,00 €. Free shipping is available for orders of 500,00 € or more. This also includes Australia and the available delivery countries in the Middle East.
• USA: 200,00 USD. No free shipping threshold applies to this shipping rate.

European shipping zone: all EU member states except Germany, as well as Belarus, Kosovo, Liechtenstein, Monaco, Norway, Russia, Serbia, Ukraine and the United Kingdom. Austria and Liechtenstein are part of this zone; the separate rate above applies to Switzerland.

The stated rates apply to the items in your cart. Depending on the contents of your order, several shipping charges may apply. The shipping methods available for your delivery address and order, together with the total shipping costs, are shown at checkout before you complete your order. Once the applicable threshold is reached, select the free shipping option there.

The prices shown include 19% German VAT.
If you order from a non-EU country, entering your
address will reduce the price of the items by this 19%.

DHL shipments generally cannot be delivered to PO box addresses or
Packstations. The DHL terms and conditions also
apply and can be found at www.dhl.de .

Goods may be returned by DHL Paket or any parcel service provider. The sender bears the return shipping costs.

If you use the Reitsport Loew returns label, the return costs of 7.50 euros will automatically be deducted from the amount to be refunded

Get the paid returns label here (7.50 euros).

IMPORTANT: If the value of your order falls below the free shipping threshold after a return, we will subsequently charge you shipping costs

Please note: Particularly heavy parcels weighing more than 15 kilos are only available for collection! They cannot be shipped due to their weight. Each parcel is insured for a goods value of up to 500 euros.
We use sustainable packaging! Unless strictly necessary, we do not put textiles and leather goods in additional plastic packaging. When we do, we often reuse the packaging in which the goods were delivered to us. We also reuse cardboard boxes. Please excuse packaging materials that look as though they have been used before — we do this for the sake of our planet!