You have the following options for returns to Loew Equestrian:
- Drop off the return yourself at a post office of your choice- For a fee of 7.50 Euros, you are welcome to use our return label. You can find the link under "Shipping and Costs".
Please note that we must charge shipping costs if the remaining value of goods after return falls below the free shipping threshold.
Right of Withdrawal for Consumers
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of withdrawal, you must inform me,
Marion Loew, Gotteslager 1, D-37081 Göttingen, E-Mail: info@reitsport-loew.de, Tel: 0551 99968038
by means of an informal, clear statement (e.g. a letter sent by post, a note in the return package or by e-mail) of your decision to withdraw from this contract. In addition, your return must include a copy of the invoice.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. However, the return shipment must then be sent accordingly shortly thereafter.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including the costs of delivery, if the total value less returns and return costs incurred by us, should you use our label, is above the free shipping threshold (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than three days from the day on which your return has arrived with us. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must send back or hand over the goods to us without undue delay and in any event not later than three days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of three days has expired.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Financed Transactions
If you finance this contract through a loan and later withdraw from it, you are no longer bound by the loan agreement either, provided that both contracts form an economic unit. This is particularly to be assumed if we are simultaneously your lender or if your lender makes use of our cooperation with regard to financing. If the loan has already been disbursed to us when the withdrawal becomes effective or upon return of the goods, your lender shall assume our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the withdrawal or return. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives). If you wish to avoid a contractual commitment as extensively as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you are entitled to a right of withdrawal for it.
Exceptions
The right of withdrawal does not apply to
- Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer;
- Contracts for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- Contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts;
- Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery;
- Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
End of Right of Withdrawal Information
