You have the following options for returns to Loew Equestrian:- Post the return yourself at a post office of your choice - You are welcome to use our return label for a fee of €6. You can find the link under “Shipping and costs”.
Please note that we have to charge shipping costs if the remaining value of the goods after return is below the free delivery limit.
Consumer revocation instruction
Right of withdrawal
You have the right to cancel this contract within 14 days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must contact me,
Marion Loew, Gotteslager 1, D-37081 Göttingen , email: email@example.com, Tel: 0551 99968038
inform you about your decision to revoke this contract by means of an informal, clear declaration (e.g. a letter sent by post, a note in the returns package or by email). In addition, your return must include a copy of the invoice.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires. However, the return shipment must take place shortly afterwards at the latest.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs if the total value, less returns and return costs incurred by us if you use our label, is above the free delivery limit (except for additional costs , which result from you choosing a different type of delivery than the standard delivery offered by us), must be repaid immediately and no later than three days from the day on which we received your return. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than three days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of three days has expired.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you finance this contract with a loan and later revoke it, you are no longer bound to the loan contract, provided that both contracts form an economic unit. This can be assumed in particular if we are also your lender or if your lender uses our cooperation with regard to financing. If we have already received the loan when the cancellation takes effect or when the goods are returned, your lender assumes our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the cancellation or return. The latter does not apply if the subject of this contract is the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives). If you want to avoid a contractual obligation as much as possible, make use of your right of cancellation and also cancel the loan agreement if you also have a right of cancellation.
The right of withdrawal does not apply to
- Contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- Contracts for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;
- Contracts for the delivery of newspapers, magazines or magazines with the exception of subscription contracts;
- Contracts for the delivery of sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery;
- Contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
End of revocation